FAQ
-
What should I communicate before my photoshoot?
Make sure you communicate which color backdrop(s) you would like to shoot on, what type of props you are looking for or if you would like suggestions, photo inspiration pictures, if there is any specific type of lighting you would like, etc. Basically we should both be on the same page of how we are going to execute your shoot before you arrive.
-
When and how should I show up for my photoshoot?
I recommend you show up 15 MINUTES early before your scheduled shoot time to prepare for your shoot. During this time you can change into your outfit, touch up any makeup, hair, nails, body lotion, etc. Once your scheduled shoot time begins, we will hit the stage and begin lighting tests and then shoot.
-
What happens if I show up late?
The time you book is your time, if you show up 15 minutes late to a 30 minute shoot, you will have the remaining 15 minutes to shoot and then your shoot is over. We have a tight schedule and want to respect other clients' time. If I have extra time after your scheduled shoot time, we can extend for $20 every 15 minutes of additional shoot length.
-
Can I reschedule my shoot date?
Yes you can reschedule your shoot date but you will lose your deposit and will be required to pay another deposit for a future shoot date. When you book a shoot, the deposit reserves your time and we don't allow anyone else to book during that time.
-
Does the deposit go towards my final price?
Yes, your deposit is deducted from your final shoot balance.
-
Do I need to bring anything to my session?
I encourage you to bring any items you would like photographed. Feel free to bring your own props if you want a specific look. You can also bring a friend or two to cheer you on, help with poses, etc.
-
When will my retouched photos be delivered?
Your retouched images will be delivered within 3-5 days after you select which photos you would like retouched. I can deliver your photos faster for an additional fee of $30 per image for 24 hour delivery, $20 per image for 2 day delivery.
-
What is your creative discretion & revisions policy?
This policy seeks to maintain the integrity and authenticity of Hydro Lens Productions photography services by granting the photographer full creative discretion based on Hydro Lens Productions unique style and expertise.
Creative Discretion
Clients understand that they are Hydro Lens Productions for their distinctive style and creative vision. Therefore, all photos delivered will be representative of the photographer’s artistic interpretation and expertise. The photographer will work collaboratively with the client prior to the photoshoot to understand and align on expectations on the creative brief for the photoshoot.
No Revisions Based on Style
Once final photographs are delivered to the client, they are considered final and reflect the photographer’s best work in line with their style. Revisions will not be made based on the client’s subjective preferences that deviate from the photographer’s recognized style. Feedback that addresses objective issues (e.g., technical flaws) will be reviewed and addressed at the discretion of the photographer.
Client Acknowledgement
By engaging in Hydro Lens Productions photography services, clients acknowledge and accept the terms of this policy. This ensures that both parties are aligned in their expectations and the creative process is respected. We value our unique artistic approach and believe in delivering high-quality work that aligns with our established style. This policy helps maintain the authenticity and quality of our services while setting clear expectations for our clients.
Clients are encouraged to review Hydro Lens Productions portfolio prior to booking to ensure alignment with the photographer’s style.
-
What can I/we wear?
You can wear whatever best fits the theme of your photoshoot, whether it is casual, dressed up, lingerie, etc.
-
When should I to pay the remaining balance for my shoot and with what form of payments do you accept?
The remaining balance is due at the end of your photoshoot. You can also use Cash App, Zelle, Venmo, Apple Pay, PayPal, cash, or debit card.
-
Can I bring a friend or family along with me to my shoot?
Yes! You are more than welcome to bring a few friends or family members. If bringing kids please make sure they are supervised and not interfering with any photoshoots in the studio, or breaking any property.
-
How many photos will I receive?
You will receive the number of photos that are included in the package you selected. If you would like additional retouched photos they are $25 each. If you would like unedited photos they are $10 each or $100 for all of the unedited photos from your shoot.
-
What if I or my client and associates breaks something during a photoshoot? (For example, strobe light, props, paper backdrop, furniture, etc.)
From the time clients and associates enter the studio until yourself and them leave, you are responsible for any damage that you or they may cause and will be responsible for paying for any damages that either you or your clients and associates cause during the studio rental period. The damaged fees are due within 14 days.
You and your associates assume responsibility and waive liability to any self-inflicted harm while utilizing the studio space.
-
Photo Download and Access Terms
The Client will be provided with access to the final edited photographs via a secure online gallery. The Client agrees to download all photographs within ninety (90) days from the date the gallery link is delivered. After this period, the online gallery will be deactivated, and the Photographer will no longer be obligated to maintain the gallery or the photos. It is the Client’s responsibility to ensure timely download and secure storage of all provided photographs. The Photographer shall not be held liable for any photographs not downloaded within the specified period.